At Swim and Beyond (“we”, “us”, or “our”), we are committed to protecting the privacy of our water-loving community. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website swimandbeyond.com or make a purchase from us.

1. Information We Collect

We collect information to provide better services to all our users – from competitive swimmers to family beach-goers. The types of information we gather include:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information, and phone number.
  • Transaction Information: Details about purchases you make through our site, including the products ordered, payment method, and order history.
  • Technical Information: IP address, browser type, operating system, and other technical details when you interact with our website.
  • Usage Data: Information about how you use our website, products, and services, including pages visited and items viewed.
  • Communication Data: Records of your communications with us, including customer service inquiries and feedback.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders for swimwear and accessories
  • Provide customer support and respond to your inquiries
  • Improve and personalize your shopping experience
  • Communicate with you about products, services, offers, and promotions
  • Prevent fraud and enhance the security of our website
  • Comply with legal obligations and enforce our policies

3. Sharing and Disclosure of Information

We may share your information in the following circumstances:

  • Service Providers: With third parties who perform services on our behalf, such as payment processing, order fulfillment, shipping, and marketing.
  • Legal Requirements: When required by law or to respond to legal process, including to law enforcement or other government officials.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where customer information may be transferred as a business asset.
  • With Your Consent: We may share information with third parties when we have your consent to do so.

We do not sell your personal information to third parties.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

  • All transactions are protected by industry-standard encryption (SSL technology)
  • We do not store complete payment card information on our servers
  • Regular security assessments of our systems
  • Access controls to limit who can access your personal information

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You may request correction of inaccurate or incomplete information.
  • Deletion: You may request deletion of your personal information, subject to certain exceptions.
  • Objection: You may object to certain processing of your personal information.
  • Restriction: You may request restriction of processing your personal information.
  • Portability: You may request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze how our website is used
  • Personalize content and advertisements
  • Measure the effectiveness of advertising campaigns

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. International Data Transfers

As we serve customers worldwide, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Swim and Beyond
84 Grassmarket
Edinburgh, GB EH8L 7TG
Email: [email protected]
Phone: +44 (0)131 234 5678